People who invest in aviation are the biggest suckers in the world.

You don’t have to spend a jillion dollars on advertising to get your word out. What matters is that customers have a good experience with your product at every single point of contact.

There's just things that are against the law.

Our people get profit-sharing checks. I got a report the other day that says that 84 percent of our people participate in our stock purchase program, where they can buy stock at a 15 percent discount.

And you've got to remember that I'm also the father of nine children.

I think that as the market moves and costs get higher and fares get higher, it always creates opportunity. That's been the cycle over the years.

You can't charge for anything in Brazil.