People who invest in aviation are the biggest suckers in the world.

You don’t have to spend a jillion dollars on advertising to get your word out. What matters is that customers have a good experience with your product at every single point of contact.

Even though Brazil has been up and down and had some difficulties, it's still a very big country, and a very important country. It's got the fourth largest domestic market in the world.

Nobody ever thought about having to protect the passengers from the pilots.

I'm always crunching numbers, so my calculator watch is a must.

I believe the public's confidence would be increased if the federal government took over the functions of airport security screening for all passengers.

Our people get profit-sharing checks. I got a report the other day that says that 84 percent of our people participate in our stock purchase program, where they can buy stock at a 15 percent discount.