I think there's new optimism in Brazil. The Olympics went well. Our demand is good. Costs are down. We're back in the black. We're feeling really good about what's going on in Brazil.

I actually thrive on all the challenges, and I don't feel like ADD has impaired my ability.

It's so important to experience what your customers are experiencing and listen to their suggestions.

We're reviewing everything to see how we can do it better, faster, and more efficiently.

Value will always be on top of everyone's lists now, right along with safety.

Even though Brazil has been up and down and had some difficulties, it's still a very big country, and a very important country. It's got the fourth largest domestic market in the world.

I really see low-fare carriers, quality low-fare carriers anyway, continuing to become more and more popular.