Even though Brazil has been up and down and had some difficulties, it's still a very big country, and a very important country. It's got the fourth largest domestic market in the world.

Value will always be on top of everyone's lists now, right along with safety.

We tried to set up a company that patterned ourselves after Southwest in all the fun, the spirit, the great people, the smile, the efficiency side of it, but we've added some extras that people aren't used to finding on Southwest.

I think there's a big market in North America [with travelers] going to Lisbon and connecting over Lisbon.

When you do consolidation, you get rid of flying and you get rid of routes.

We're reviewing everything to see how we can do it better, faster, and more efficiently.

And, of course, customers really need to feel safe and are seeking reassurance when they fly.