People do a better job if they respect the leader of the company. I learned that on my mission - the value of people and how to truly appreciate them.

Nobody ever thought about having to protect the passengers from the pilots.

And you've got to remember that I'm also the father of nine children.

You can't charge for anything in Brazil.

There's just things that are against the law.

One of the constraints on the U.S. business is the pilot shortage. There's not an abundance of pilots. There may be an abundance of cheap fuel and airplanes. There probably isn't an abundance of gates at popular airports, either.

People were desperately trying to fill their seats for the summer. And so prices are really low right now. And so they are kept from raising prices to make up for that difference.