You can't charge for anything in Brazil.

And you've got to remember that I'm also the father of nine children.

I think there's a big market in North America [with travelers] going to Lisbon and connecting over Lisbon.

I think that as the market moves and costs get higher and fares get higher, it always creates opportunity. That's been the cycle over the years.

I think because of all of the difficulties in Europe with terrorism and stuff, a lot of people ended up going to Portugal. They felt, I think, safer in Portugal.

People do a better job if they respect the leader of the company. I learned that on my mission - the value of people and how to truly appreciate them.

Nobody ever thought about having to protect the passengers from the pilots.