You can't charge for anything in Brazil.

When you can sell [empty seats] at the gate for an upgrade for 500 bucks or 600 bucks... it makes all the sense in the world.

I think that as the market moves and costs get higher and fares get higher, it always creates opportunity. That's been the cycle over the years.

I'm always crunching numbers, so my calculator watch is a must.

Of course, we should all be aware of what we're packing in our carry-on luggage - anything that might be considered dangerous could be confiscated at a security checkpoint.

The Lisbon hub is important to Portugal, the country. That's not going to go away. It needs to be there. The country depends on tourism.

Seat assignment didn't matter if you're flying Dallas to Houston and you did it 38 times a day. People just got on, you didn't sit next to your wife, and it was a 45-minute flight. It didn't matter.