Nobody ever thought about having to protect the passengers from the pilots.

It's so important to experience what your customers are experiencing and listen to their suggestions.

I just don't think it's good public policy to tax fuel. It's kind of silly. It stops people from traveling and actually costs the economy more money than what you gain in the taxes.

I'm always crunching numbers, so my calculator watch is a must.

One of the constraints on the U.S. business is the pilot shortage. There's not an abundance of pilots. There may be an abundance of cheap fuel and airplanes. There probably isn't an abundance of gates at popular airports, either.

The Lisbon hub is important to Portugal, the country. That's not going to go away. It needs to be there. The country depends on tourism.

Certainly, we are hurt by the high fuel prices because it raises our cost.