Remember, the greatest failure is not to try.

You have to have passion when you're finding a recipe for a career. If you love what you are doing, you'll never work a day in your life.

What really fueled me, and maybe infuriated me, is that nobody believed in me. Nobody. I don't even think I believe in myself. Part of what I was trying to do was to make the decision to go into business and find the guts to see it through. I was told that when I went in to see the bankers that I was supposed to be very muted, that I was supposed to blend in, that I was supposed to have the typical drab suit on.

Good enough never is. Set your standards so high that even the flaws are considered excellent.

Being good enough never is.

I believe the only limitations are the ones that we accept. I know that there is, in theory, a glass ceiling. But I don't believe that it's a solid wall. I'm going through it. Nothing's stopping me. Yes, there are these preconceived notions; yes, we have challenges. Let's accept them, let's not be afraid of them, let's break through them.

The principle was right there - you couldn't miss it. The more we did for our customers, the more they did for us.