Good enough never is. Set your standards so high that even the flaws are considered excellent.

A cookie store is a bad idea. Besides, the market research reports say America likes crispy cookies, not soft and chewy cookies like you make.

I really do believe that there's no such thing as coincidence. People come into our lives for a reason.

The important thing is not being afraid to take a chance.

The greatest failure is not to try. Had I listened to all the people during the course of my life who said, "You can't. You'll fail. It won't work. You don't have...," I wouldn't be here today.

We knew we loved making cookies and every time we did, we made people happy. That was our business plan.

No is an unacceptable answer. I'm allergic to no.