I believe the only limitations are the ones that we accept.

The greatest failure is not to try. Had I listened to all the people during the course of my life who said, "You can't. You'll fail. It won't work. You don't have...," I wouldn't be here today.

I love making people smile. I get so much energy through interacting and feeling like I've made a difference, a small difference.

You know, Mrs. Fields was never a business. It was a part of me...and I never separated, oh, well, business from personal because to me they all blended together.

There are people out there who want to say yes. That gave me confidence to keep asking.

When you're taking care of the customer, you can never do too much. And there is no wrong way... if it comes from the heart.

The principle was right there - you couldn't miss it. The more we did for our customers, the more they did for us.