A cookie store is a bad idea. Besides, the market research reports say America likes crispy cookies, not soft and chewy cookies like you make.

We are here for a reason. We all have a gift or gifts to share. You want to look inside your heart and your soul, and you want to tap into the one thing you love to do. Develop it. Share it. Nurture it. You were meant to have that gift.

I've never felt like I was in the cookie business. I've always been in a feel good feeling business. My job is to sell joy. My job is to sell happiness. My job is to sell an experience.

When you're taking care of the customer, you can never do too much. And there is no wrong way... if it comes from the heart.

I get very excited when I wake up in the morning and I am just full of oxygen.

The most important thing is for you to believe in what you are doing.

I get very excited when I wake up in the morning and I am just full of oxygen. I say that purposefully. I try not to take for granted how lucky we are to have life and breath and opportunity. Once we've got that, we can conquer anything. Truly, I get high on oxygen, and once I graduate from that, what really fulfills me is doing what I love. That, to me, is absolutely priceless.