The most important thing is for you to believe in what you are doing.

Being good enough never is.

All I need as payment is a smile. That just really pushes me forward so that I'm always capturing the next opportunity to develop myself.

Too many people have a wonderful dream and just talk about it rather than do something about it.

What really fueled me, and maybe infuriated me, is that nobody believed in me. Nobody. I don't even think I believe in myself.

The principle was right there - you couldn't miss it. The more we did for our customers, the more they did for us.

Number one, I absolutely love making chocolate chip cookies. I mean, it's fun. It's exciting. Beyond the fact that I love making them, I love eating them.