Cooperation isn't the absence of conflict but a means of managing conflict.

Communication is a continual balancing act, juggling the conflicting needs for intimacy and independence

Words can be like weapons of destruction: It takes so much effort, and the cooperation of so many people, to build something - and so little effort of so few to tear it down.

We all know we are unique individuals, but we tend to see others as representatives of groups.

Some days you just want to get dressed and go about your business. But if you're a woman, you can't, because there is no unmarked woman.

For most women, the language of conversation is primarily a language of rapport: a way of establishing connections and negotiating relationships.

[T]he seeds of [the Argument Culture] can be found our classrooms, where a teacher will introduce an article or an idea . . . setting up debates where people learn not to listen to each other because they're so busy trying to win the debate.