But if you parry individuals points - a negative and defensive enterprise - you never step back and actively imagine a world in which a different system of ideas could be true - a positive act.
Deborah TannenTo say that a person feels listened to means a lot more than just their ideas get heard. It's a sign of respect. It makes people feel valued.
Deborah TannenCommunication is a continual balancing act, juggling the conflicting needs for intimacy and independence
Deborah TannenTo say anything about women and men without marking oneself as either feminist or anti-feminist, male-basher or apologist for men seems as impossible for a woman as trying to get dressed in the morning without inviting interpretations of her character. Sitting at the conference table musing on these matters, I felt sad to think that we women didn't have the freedom to be unmarked that the men sitting next to us had. Some days you just want to get dressed and go about your business. But if you're a woman, you can't, because there is no unmarked woman.
Deborah Tannen