[T]he seeds of [the Argument Culture] can be found our classrooms, where a teacher will introduce an article or an idea . . . setting up debates where people learn not to listen to each other because they're so busy trying to win the debate.

The allure of love is to have someone who knows you so well that you don't have to explain yourself. It is the promise of someone who cares enough about you to protect you against the world of strangers who do not wish you well.

Communication is a continual balancing act, juggling the conflicting needs for intimacy and independence

To say anything about women and men without marking oneself as either feminist or anti-feminist, male-basher or apologist for men seems as impossible for a woman as trying to get dressed in the morning without inviting interpretations of her character. Sitting at the conference table musing on these matters, I felt sad to think that we women didn't have the freedom to be unmarked that the men sitting next to us had. Some days you just want to get dressed and go about your business. But if you're a woman, you can't, because there is no unmarked woman.

For most women, the language of conversation is primarily a language of rapport: a way of establishing connections and negotiating relationships.

The key to conversation at work is flexibility and understanding how what you say might be perceived by others.

When those closest to us respond to events differently than we do, when they seem to see the same scene as part of a different play, when they say things that we could not imagine saying in the same circumstances, the ground on which we stand seems to tremble and our footing is suddenly unsure.