In one sense, the Internet is like the discovery of the printing press, only it's very different. The printing press gave us access to recorded knowledge. The Internet gives us access, not just to knowledge, but to the intelligence contained in people's crania, access to the intelligence of people on a global basis.

Holding back technology to reserve business models is like allowing blacksmiths to veto the internal combustion engine in order to protect their horseshoes.

Leadership is happening, but it's not coming from the leaders of the old institutions. Everywhere you look, you see these extraordinary, sparkling new initiatives that are under way.

In an age where everything and everyone is linked through networks of glass and air, no one - no business, organization, government agency, country - is an island. We need to do right by all our stakeholders, and that's how you create value for shareholders. And one thing is for sure - no organization can succeed in a world that is failing.

Just as the Internet drops transaction and collaboration costs in business and government, it also drops the cost of dissent, of rebellion, and even insurrection.

When I noticed how my own children were effortlessly able to use all this sophisticated technology, at first I thought, 'My children are prodigies!' But then I noticed all their friends were like them, so that was a bad theory.

Knowledge is exploding, so you need to commit yourself to a plan for lifelong learning.