You gotta do common things, uncommonly well.

If Albert Einstein was right, Cal Ripken should have been a CEO or politician rather than a shortstop, because Ripken led by example over and over... and over again.

Great companies connect to the heartstrings of their employees to make their purposes known.

The challenge CEOs will face three to five years from now is the same one that they face today. That is engagement. It's hard to keep people engaged in what they are doing. As this generation grows up around social media like Twitter where things are 140 characters, how do you keep them engaged all hours every day at work? How do you keep them focused on the big goals you have?

In sports and in business, the greatest leaders are those who make the best decisions in the most crucial of situations. They are the ones who focus their energy on turning tough decisions into winning decisions.

It’s not about making money for themselves or the company, but making a difference in the lives of others.

I'm a believer that charisma makes a huge difference in people's decisions to follow you. However, it's not just that you say it well, but it's that you know it well. It helps if you can say it well enough that people want to follow you. Charisma isn't required, but it makes a big difference.