Scientists are always skeptics.

Readers always seem to think that the author has some control over the design of their books.

And to get real work experience, you need a job, and most jobs will require you to have had either real work experience or a graduate degree.

Learning should take place when it is needed, when the learner is interested, not according to some arbitrary, fixed schedule

It was always amusing to be inside Apple and read what journalists said we were doing

Also note that invariably when we design something that can be used by those with disabilities, we often make it better for everyone

When a device as simple as a door has to come with an instruction manual—even a one-word manual—then it is a failure, poorly designed.