And to get real work experience, you need a job, and most jobs will require you to have had either real work experience or a graduate degree.

How do you discover a need that nobody yet knows about? This is where the product breakthroughs come through.

Am I an Apple bigot? No. I can critique their products and their customer service philosophy. But overall, they do better than any other player.

I believe that robots should only have faces if they truly need them

Everything has a personality: everything sends an emotional signal. Even where this was not the intention of the designer, the people who view the website infer personalities and experience emotions. Bad websites have horrible personalities and instill horrid emotional states in their users, usually unwittingly. We need to design things-products, websites, services-to convey whatever personality and emotions are desired.

The current paradigm is so thoroughly established that the only way to change is to start over again.

Learning should take place when it is needed, when the learner is interested, not according to some arbitrary, fixed schedule