And to get real work experience, you need a job, and most jobs will require you to have had either real work experience or a graduate degree.

If you're more susceptible to interruption, you do more out of the box thinking.

Scientists are always skeptics.

The argument is not between adding features and simplicity, between adding capability and usability. The real issue is about design: designing things that have the power required for the job while maintaining understandabili ty, the feeling of control, and the pleasure of accomplishment.

Design is really an act of communication, which means having a deep understanding of the person with whom the designer is communicating.

The designer shouldn't think of a simple dichotomy between errors and correct behavior; rather, the entire interaction should be treated as a cooperative endeavor between person and machine, one in which misconceptions can arise on either side.

What makes something simple or complex? It's not the number of dials or controls or how many features it has: It is whether the person using the device has a good conceptual model of how it operates.