If there was one thing life had taught her it was that there are times when you do not go back for your bag and times when you do. It had yet to teach her to distinguish between the two types of occasion.

There's nothing worse than sitting down to write a novel and saying, "Well, okay, I'm going to do something of high artistic worth." It's funny.

One of the most important things you learn from the internet is that there is no 'them' out there. It’s just an awful lot of 'us.'

We talked about how easy it was to make the mistake of anthropomorphizing animals, and projecting our own feelings and perceptions on to them, where they were inappropriate and didn't fit. We simply had no idea what it was like being an extremely large lizard, and neither for that matter did the lizard, because it was not self-conscious about being an extremely large lizard, it just got on with the business of being one. To react with revulsion to its behavior was to make the mistake of applying criteria that are only appropriate to the business of being human.

There are two things in particular that it [the computer industry] failed to foresee: one was the coming of the Internet(...); the other was the fact that the century would end.

In order to fly, all one must do is simply miss the ground.

To give real service you must add something which cannot be bought or measured with money, and that is sincerity and integrity.