Empathy with someone else's pain or lack and a desire to help need to be balanced with a deeper realization of the eternal nature of all life and the illusion of all pain. Then let your peace flow into whatever you do, and you will be working on the levels of effect and cause simultaneously.

"Going with the flow" is for some people an excuse for not taking action and it refers usually to one's life situation.

It seems that most people need to experience a great deal of suffering before they will relinquish resistance and accept - before they will forgive.

The future is only a thought form. Work with the present moment. Be with what is.

... inherited collective mind-patterns ... have kept humans in bondage to suffering for eons.

Once the pain-body has taken you over, you want more pain. You become a victim or a perpetrator. You want to inflict pain, or you want to suffer pain, or both. There isn't really much difference between the two. You are not conscious of this, of course, and will vehemently claim that you do not want pain. But look closely and you will find that your thinking and behavior are designed to keep the pain going, for yourself and others. If you were truly conscious of it, the pattern would dissolve, for to want more pain is insanity, and nobody is consciously insane.

Most people don't know how to listen because the major part of their attention is taken up by thinking. They pay more attention to that than to what the other person is saying, and none at all to what really matters: the Being of the other person underneath the words and the mind. Of course, you cannot feel someone else's Being except through your own. This is the beginning of the realization of oneness, which is love. At the deepest level of Being, you are one with all that is.