Unfortunately, our existing traditional thinking habits insist that you must attack something and show it to be bad before you can suggest a change. It is more difficult to acknowledge that something is excellent and then to ask for change because although it is excellent, it is not enough.

Effectiveness without values is a tool without a purpose.

Although feelings are not supposed to intrude on business discussions, they do anyway - we just disguise them as logic.

You can analyse the past, but you have to design the future

A good design is not a democratic consensus.

Creativity gives hope that there can be a worthwhile idea.

In the future, instead of striving to be right at a high cost, it will be more appropriate to be flexible and plural at a lower cost. If you cannot accurately predict the future then you must flexibly be prepared to deal with various possible futures.