Unfortunately, our existing traditional thinking habits insist that you must attack something and show it to be bad before you can suggest a change. It is more difficult to acknowledge that something is excellent and then to ask for change because although it is excellent, it is not enough.

We may have a perfectly adequate way of doing something, but that does not mean there cannot be a better way. So we set out to find an alternative way. This is the basis of any improvement that is not fault correction or problem solving.

Unhappiness is best defined as the difference between our talents and our expectations.

One very important aspect of motivation is the willingness to stop and to look at things that no one else has bothered to look at. This simple process of focusing on things that are normally taken for granted is a powerful source of creativity.

Creativity makes life more fun and more interesting.

A discussion should be a genuine attempt to explore a subject rather than a battle between competing egos.

Companies that solely focus on competition will ultimately die. Those that focus on value creation will thrive.