People associate hard work and overload with stress. But, like suffering, stress is complicated. Bad stress is stress that a system can't endure without suffering damage. It is unplanned, uncontrolled, allows no time for rest and recovery, and exceeds the capacity of the system to adjust to it. As the popular phrase suggests, it burns people out and, over time, it can decimate an entire workforce.

We live in a paradox: connected electronically but disconnected interpersonally. However, when you recognize the problem, you can take steps to correct it. You can create an emotionally connected environment anywhere if you try hard enough.

All connections matter, but the people you depend upon matter most.

It is the greatest feeling in the world. When we shine, we defy death for the moment. We enter into a state of immersion in the craft we ply, a state in which we become one with what we do.

It is especially important for managers to know about, neuroplasticity, the greatest discovery in neuroscience in the past 20 years. It refers to the fact that the brain is remarkably plastic. It can grow and change for the better throughout life. In fact, "plastic" denotes the brain's ability to grow and change throughout life.

Newcomers should be put in an established position where the expectations are known and help is available. New major assignments should mainly go to people whose behaviors and habits are well known and who have already earned trust and credibility.

Modern loneliness is an extraverted loneliness, in which the person is surrounded by many people and partakes of much communication but feels unrecognized and more alone and, although connected technically, isolated and even estranged emotionally.