Fear shuts people down. When you feel safe, your brain is free to soar. When you feel in danger, your brain goes into survival mode, not peak performance mode. Too many people feel unsafe at work, under toxic pressures, and stretched too thin. They are literally about to snap. Within an atmosphere of trust and what I call connection, a supervisor can create conditions under which people's brains can set aside fear and fly high.
Edward HallowellIn order to do what really matters to you, you have to, first of all, know what really matters to you.
Edward HallowellPeople associate hard work and overload with stress. But, like suffering, stress is complicated. Bad stress is stress that a system can't endure without suffering damage. It is unplanned, uncontrolled, allows no time for rest and recovery, and exceeds the capacity of the system to adjust to it. As the popular phrase suggests, it burns people out and, over time, it can decimate an entire workforce.
Edward HallowellI would suggest that excellence occurs in direct proportion to necessary suffering, but in inverse proportion to unnecessary suffering or toxic stress. Connection is the best antidote to unnecessary suffering.
Edward HallowellA human moment is a term I invented to distinguish in-person communication from electronic. Human moments are exponentially more powerful than electronic ones. I mean face-to-face, in-person contact and communication. I have identified several modern paradoxes and the first is that, for various reasons, we have grown electronically superconnected but we have simultaneously grown emotionally disconnected from each other.
Edward HallowellMany people persist in the wrong job, trying year after year to get good at what they're bad at or at what they dislike. Like marrying the wrong person, working in the wrong job is a prescription for a life of toil-and-groan.
Edward HallowellIt is especially important for managers to know about, neuroplasticity, the greatest discovery in neuroscience in the past 20 years. It refers to the fact that the brain is remarkably plastic. It can grow and change for the better throughout life. In fact, "plastic" denotes the brain's ability to grow and change throughout life.
Edward HallowellI agree with Stephen Covey that too many people spend too much time on doing what is urgent rather than on doing what is import.
Edward HallowellNo work is "most important." Or, put differently, all work is important but work done poorly becomes most important.
Edward HallowellYou brain does its best when it is doing a task it can do well. That's basic brain science.
Edward HallowellYoung people beginning a career need to realize that there are lots of "buses" in life. More often than not, selecting which one to be on determines success or failure, joy or despair.
Edward HallowellModern loneliness is an extraverted loneliness, in which the person is surrounded by many people and partakes of much communication but feels unrecognized and more alone and, although connected technically, isolated and even estranged emotionally.
Edward HallowellIt is the greatest feeling in the world. When we shine, we defy death for the moment. We enter into a state of immersion in the craft we ply, a state in which we become one with what we do.
Edward HallowellTo create worry humans elongate fear with anticipation and memory, expand it in imagination and fuel it with emotion. The uniquely human mental process called worrying depends upon having a brain that can reason, remember, reflect, feel, and imagine. Only humans have a brain big enough to do this simultaneously and do it well.
Edward HallowellWe live in a paradox: connected electronically but disconnected interpersonally. However, when you recognize the problem, you can take steps to correct it. You can create an emotionally connected environment anywhere if you try hard enough.
Edward HallowellLack of respect for the worker. This nourishes disconnection, fear, anger, phoniness, and all the bad stuff that impedes excellence.
Edward HallowellNewcomers should be put in an established position where the expectations are known and help is available. New major assignments should mainly go to people whose behaviors and habits are well known and who have already earned trust and credibility.
Edward HallowellFrom the biological standpoint, people deprived of the human moment in their day-to-day business dealings, actually in all domains of their lives, are losing brain cells - literally - while those who cultivate the human moment are growing them.
Edward HallowellSeveral elements of the ADD mind favor creativity....As mentioned earlier, the term 'attention deficit' is a misnomer. It is a matter of attention inconsistency. While it is true that the ADD mind wanders when not engaged, it is also the case that the ADD mind fastens on to its subject fiercely when it is engaged. A child with ADD may sit for hours meticulously putting together a model airplane.
Edward Hallowell