It is the greatest feeling in the world. When we shine, we defy death for the moment. We enter into a state of immersion in the craft we ply, a state in which we become one with what we do.

A human moment is a term I invented to distinguish in-person communication from electronic. Human moments are exponentially more powerful than electronic ones. I mean face-to-face, in-person contact and communication. I have identified several modern paradoxes and the first is that, for various reasons, we have grown electronically superconnected but we have simultaneously grown emotionally disconnected from each other.

I agree with Stephen Covey that too many people spend too much time on doing what is urgent rather than on doing what is import.

We live in a paradox: connected electronically but disconnected interpersonally. However, when you recognize the problem, you can take steps to correct it. You can create an emotionally connected environment anywhere if you try hard enough.

No work is "most important." Or, put differently, all work is important but work done poorly becomes most important.

You brain does its best when it is doing a task it can do well. That's basic brain science.

In order to do what really matters to you, you have to, first of all, know what really matters to you.