What gets left out is the narrative between the bullets, which would tell us who's going to do what and how we're going to achieve the generic goals on the list.

Design isn't crafting a beautiful, textured button with breathtaking animation. It's figuring out if there's a way to get rid of the button altogether.

Simple design, intense content.

The minimum we should hope for with any display technology is that it should do no harm.

A practical part of my teaching is to provide demonstrative, hands-on experiences.

The idea is that the content is the interface, the information is the interface, not computer-administrative debris.

I think it is important for software to avoiding imposing a cognitive style on workers and their work.