There are many true statements about complex topics that are too long to fit on a PowerPoint slide.

The most common user action on a Web site is to flee.

The idea is that the content is the interface, the information is the interface, not computer-administrative debris.

What gets left out is the narrative between the bullets, which would tell us who's going to do what and how we're going to achieve the generic goals on the list.

Clutter is not a property of information. Clutter is a failure of design.

I hope that I am generous and tolerant, but certainly on the intellectual side I think that there are discoverable truths, and some things that are closer approximations to the truth than others.

The essential test of design is how well it assists the understanding of the content, not how stylish it is.