Manners are made up of trivialities of deportment which can be easily learned if one does not happen to know them; manner is personality - the outward manifestation of one's innate character and attitude toward life.... Etiquette must, if it is to be of more than trifling use, include ethics as well as manners. Certainly what one is, is of far greater importance than what one appears to be.
Emily PostWhenever two people come together and their behavior affects one another, you have etiquette.
Emily PostAny child can be taught to be beautifully behaved with no effort greater than quiet patience and perseverance, whereas to break bad habits once they are acquired is a Herculean task.
Emily Post