I try to direct people in distress to the right resources, where they can get comprehensive help. I've heard from many people that simply putting down in a letter what is going on in their lives is therapeutic in and of itself.
Emily YoffeI do feel haunted by some of the letters and the suffering people have endured. But I keep in mind that the people who write to me know that I am a journalist and an on-line advice columnist, not a social service professional.
Emily Yoffe