I believe for the first time in history, entrepreneurship is now a viable career.

I asked all of our recruiters to give me all resumes of prospective employees with their name, gender, place of origin, and age blacked out. This simple change shocked me, because I found myself interviewing different-looking candidates - even though I was 100% convinced that I was not being biased in my resume selection process.

If we do not know who the customer is, we do not know what quality is.

Every startup has a chance to change the world, by bringing not just a new product, but an entirely new institution into existence.

Entrepreneurship is not really building a product, it's not having an idea, it's not being in the right place at the right time. It's fundamentally company building.

In a startup, both the problem and solution are unknown.

Lean thinking defines value as providing benefit to the customer; anything else is waste.