A startup is a human institution designed to deliver a new product or service under conditions of extreme uncertainty.

New Customers come from the action of past customers

A solid process lays the foundation for a healthy culture, one where ideas are evaluated by merit and not by job title.

It doesn't matter if you call it a boom or a bubble. The startup business moves in cycles, and what goes up will eventually come down.

Learning is the essential unit of progress for startups.

The minimum viable product is that version of a new product which allows a team to collect the maximum amount of validated learning about customers with the least effort.

If you don't know who your customer is, you don't know what quality is.