When blame inevitably arises, the most senior people in the room should repeat this mantra: if a mistake happens, shame on us for making it so easy to make that mistake.

By the time that product is ready to be distributed widely, it will already have established customers.

The grim reality is that most start-ups fail. Most new products are not successful. Yet the story of perseverance, creative genius, and hard work persists.

Every startup has a chance to change the world, by bringing not just a new product, but an entirely new institution into existence.

Meritocracy is a good thing. Whenever possibly, people should be judged based on their work and results, not superficial qualities.

The only way to win is to learn faster than anyone else.

You know how people always talk about how vision is the key to entrepreneurship and perseverance and really seeing what other people don't see? We can actually redeem a fair amount of that folk wisdom.