Entrepreneurs can't forecast accurately, because they are trying something fundamentally new. So they will often be laughably behind plan - and on the brink of success.

A pivot is a change in strategy without a change in vision.

Sustainable growth is characterized by one simple rule: New customers come from the actions of past customers.

This is one of the most important lessons of the scientific method: if you cannot fail, you cannot learn.

Vanity metrics are the numbers you want to publish on TechCrunch to make your competitors feel bad.

New Customers come from the action of past customers

A solid process lays the foundation for a healthy culture, one where ideas are evaluated by merit and not by job title.