We need to reengineer companies to focus on figuring out who the customer is, what's the market and what kind of product you should build.

All innovation begins with vision. It’s what happens next that is critical.

Every startup has a chance to change the world, by bringing not just a new product, but an entirely new institution into existence.

Learning to see waste and systematically eliminate it has allowed lean companies such as Toyota to dominate entire industries. Lean thinking defines value as 'providing benefit to the customer'; anything else is waste.

What if we found ourselves building something that nobody wanted? In that case what did it matter if we did it on time and on budget?

If you don't know who your customer is, you don't know what quality is.

Vanity metrics are the numbers you want to publish on TechCrunch to make your competitors feel bad.