I asked all of our recruiters to give me all resumes of prospective employees with their name, gender, place of origin, and age blacked out. This simple change shocked me, because I found myself interviewing different-looking candidates - even though I was 100% convinced that I was not being biased in my resume selection process.

A pivot is a change in strategy without a change in vision.

Leadership requires creating conditions that enable employees to do the kinds of experimentation that entrepreneurship requires.

It doesn't matter if you call it a boom or a bubble. The startup business moves in cycles, and what goes up will eventually come down.

The attributes for entrepreneurs cut both ways. You need the ability to ignore inconvenient facts and see the world as it should be and not as it is. This inspires people to take huge leaps of faith. But this blindness to facts can be a liability, too. The characteristics that help entrepreneurs succeed can also lead to their failure.

A startup is a human institution designed to deliver a new product or service under conditions of extreme uncertainty.

If you cannot fail, you cannot learn.