When writing gateway software of any kind, take pains to disturb the data stream as little as possible - and never throw away information unless the recipient forces you to!

The easiest programs to use are those which demand the least new learning from the user

Often, the most striking and innovative solutions come from realizing that your concept of the problem was wrong.

Computer science education cannot make anybody an expert programmer any more than studying brushes and pigment can make somebody an expert painter.

Equally, the Internet interprets attempts at proprietary control as threats and mobilizes to defeat them.

Treating your users as co-developers is your least-hassle route to rapid code improvement and effective debugging.

You cannot motivate the best people with money. Money is just a way to keep score. The best people in any field are motivated by passion.