The best investor is your customer.

People need to understand that the technology is for them. It's not to them. It's not over them. People still sometimes want to be led a little too much.

The nature of business and government has been to build a surplus and self-perpetuate, but the Internet fosters and rewards smaller, more fluid organizations.

In the sense that people who produce things and work get rewarded, statistically. You don't get rewarded precisely for your effort, but in Russia you got rewarded for being alive, but not very well rewarded.

I've seen disgusting excess in business, and I've seen disgusting excess in Washington. But at the same time, I've certainly learned that Washington matters and that you can't ignore it, especially when you get into telecom.

I am not in favor of immortality. I believe death for humans is the way of getting rid of accumulated errors - as in trial and error. Without death, the old folks would start to gang up on the babies (the new trials). Immortality --> immortal mistakes.

Part of the problem is when we bring in a new technology we expect it to be perfect in a way that we don't expect the world that we're familiar with to be perfect.