Listening to other companies' customers is the best way to gain market share, while listening to the visionaries is the best way to create new markets.
Esther DysonIn the sense that people who produce things and work get rewarded, statistically. You don't get rewarded precisely for your effort, but in Russia you got rewarded for being alive, but not very well rewarded.
Esther DysonThe inner sort of consumer identity got the best of people. And everybody just wants things for free. And that's created this strange kind of cheapness to everything, where everything becomes throwaway. And people, I think, have started to undervalue things, maybe because there's too much, maybe because it's too easy to make, but I think mostly just because, somehow, that's the pattern that got set. And I think that's regrettable.
Esther DysonIt may not always be profitable at first for businesses to be online, but it is certainly going to be unprofitable not to be online.
Esther DysonNo system in the world is so well-designed that it can't grow stale, rigid, or corrupted by those who benefit most from it.
Esther DysonThe Internet is an incredible business tool. First of all, the Internet/the cell phone - the cell phone is just another way to get at it - I think is having a huge impact in Africa most particularly, where it enables people - suddenly, they know crop prices. They can communicate. It makes their lives more efficient.
Esther Dyson