Personalization can be very useful in some contexts but very harmful in others. Searching for pizza online, it's probably OK to keep showing the same pizza shop as your No. 1 choice. I don't see any big political consequences out of that.
Evgeny MorozovWhen someone at the State Department proclaims Facebook to be the most organic tool for promoting democracy the world has ever seen - that's a direct quote - it may help in the short run by getting more people onto Facebook by making it more popular with dissidents.
Evgeny MorozovTechnological defeatism - a belief that, since a given technology is here to stay, there's nothing we can do about it other than get on with it and simply adjust our norms - is a persistent feature of social thought about technology. We'll come to pay for it very dearly.
Evgeny MorozovAs economic life relies more and more on the Internet, the potential for small bands of hackers to launch devastating attacks on the world economy is growing.
Evgeny MorozovIn addition to their 'do no evil' motto, Googlers have always been guided by another, much less explicit philosophy: 'computational arrogance.'
Evgeny MorozovWe've never thought too deeply about the roles things like forgetting or partisanship or inefficiency or ambiguity or hypocrisy play in our political or social life. It's been impossible to get rid of them, so we took them for granted, and we kind of thought, naively, that they're always the enemy.
Evgeny Morozov