That's why we're doing this, to defend our traditions a little. I don't have anything against it (Halloween), but it's not our tradition.

We live in an extraordinary time

That's why we're doing this, to defend our traditions a little. I don't have anything against it (Halloween), but it's not our tradition.

An organsation's results are determined through webs of human commitments, born in webs of human conversations.

But every company of the future is going to be in the business of exquisite care - which means quick turnaround time and convenience. To deliver exquisite care, you need an organization that coordinates well and listens well.

We don't realize how much we create reality through language. If we say that life is hard, it will be hard.

I never told a victim story about my imprisonment. Instead, I told a transformation story - about how prison changed my outlook, about how I saw that communication, truth, and trust are at the heart of power.