If I had been a bricklayer Id still have been a journeyman.
People who are employed in a way they don't like - my heart cries for them.
I think the ability to focus is a thread that runs through so-called successful people. And that's something that can be developed. It can be self-taught.
You need to decide what problems, what opportunities, what projects you're going to work on.
There were around 1,000 stores when I was made president.
We've got a low turnover management group and executive group who've grown up in the business.