We've got a low turnover management group and executive group who've grown up in the business.
Work hard, use your common sense and don't be afraid to trust your instincts.
People who are employed in a way they don't like - my heart cries for them.
You can't work on 15 problems at the same time.
There were around 1,000 stores when I was made president.
I get a bit of a kick out of exporting private enterprise and incentives.