You need to decide what problems, what opportunities, what projects you're going to work on.

We've got a low turnover management group and executive group who've grown up in the business.

You need to decide what problems, what opportunities, what projects you're going to work on.

Work hard, use your common sense and don't be afraid to trust your instincts.

I think the ability to focus is a thread that runs through so-called successful people. And that's something that can be developed. It can be self-taught.

There were around 1,000 stores when I was made president.

I get a bit of a kick out of exporting private enterprise and incentives.