I get a bit of a kick out of exporting private enterprise and incentives.

I think the ability to focus is a thread that runs through so-called successful people. And that's something that can be developed. It can be self-taught.

We've got a low turnover management group and executive group who've grown up in the business.

You need to decide what problems, what opportunities, what projects you're going to work on.

People who are employed in a way they don't like - my heart cries for them.

If I had been a bricklayer Id still have been a journeyman.

There were around 1,000 stores when I was made president.