Work hard, use your common sense and don't be afraid to trust your instincts.
We've got a low turnover management group and executive group who've grown up in the business.
People who are employed in a way they don't like - my heart cries for them.
I get a bit of a kick out of exporting private enterprise and incentives.
There were around 1,000 stores when I was made president.
If I had been a bricklayer Id still have been a journeyman.