When we look for differences instead of similarities, we create barriers for trust.
It does not matter how smart you are if nobody knows what you are talking about.
Being stupid is not as frustrating as being brilliant for 5 seconds and then average for the rest of your life
All I ever wanted was an unfair advantage
You can't change people but you can effect a change in them by your behavior.
When the customer is wrong it is not a good idea to tell them.