What matters in the new economy is not return on investment, but return on imagination

Remarkable contributions are typically spawned by a passionate commitment to transcendent values such as beauty, truth, wisdom, justice, charity, fidelity, joy, courage and honor.

Businesses fail when they over-invest in what is at the expense of what could be.

Building human-centered organizations doesn't imply a return to the paternalistic, corporate welfare practices of the 19th century. Most of us don't want to be nannied.

An adaptable company is one that captures more than its fair share of new opportunities. It's always redefining its 'core business' in ways that open up new avenues for growth.

If customer ignorance is a profit centre for you, you're in trouble.

What matters in the new economy is not return on investment, but return on imagination