I am an ardent supporter of capitalism - but I also understand that while individuals have inalienable, God-given rights, corporations do not.

If customer ignorance is a profit centre for you, you're in trouble.

In most companies, the formal hierarchy is a matter of public record - it's easy to discover who's in charge of what. By contrast, natural leaders don't appear on any organization chart.

In an increasingly non-linear economy, incremental change is not enough-you have to build a capacity for strategy innovation, one that increases your ability to recognize new opportunities.

The opportunities for future growth are everywhere. Seeing the future has nothing to do with speculating about what might happen. Rather, you must understand the revolutionary potential of what is already happening.

I'm not one of those professors whose office is encased floor-to-ceiling with books. By the way, I think academics do this to intimidate their visitors.

Top-down authority structures turn employees into bootlickers, breed pointless struggles for political advantage, and discourage dissent.