Our biggest challenge is how to create a self-renewing company.

Out there in some garage is an entrepreneur who's forging a bullet with your company's name on it. You've got one option now - to shoot first. You've got to out innovate the innovators.

We like to believe we can break strategy down to Five Forces or Seven Ss. But you can't. Strategy is extraordinarily emotional and demanding.

You can't build an adaptable organization without adaptable people - and individuals change only when they have to, or when they want to.

Businesses fail when they over-invest in what is at the expense of what could be.

Never before has the gap between what we can imagine and what we can accomplish been smaller.

In a world of commoditized knowledge, the returns go to the companies who can produce non-standard knowledge.