Resilience is based on the ability to embrace the extremes -- while no becoming an extremist. ... **Most companies don't do paradox very well.** (emphasis by author) [2002] p.25f

In a world of commoditized knowledge, the returns go to the companies who can produce non-standard knowledge.

A titled leader relies heavily on positional power to get things done; a natural leader is able to mobilize others without the whip of formal authority.

Organizational structures of today demand too much from a few, and not much at all from everyone else.

You can't use an old map to see a new land.

The only thing that can be safely predicted is that sometime soon your organization will be challenged to change in ways for which it has no precedent.

Power has long been regarded as morally corrosive, and we often suspect the intentions of those who seek it.