You can't use an old map to see a new land.

**New business concepts are always, always the product of lucky foresight.** That's right - the essential insight doesn't come out of any dirigiste planning process; it comes form some cocktail of happenstance, desire, curiosity, ambition and need. But at the end of the day, there has to be a degree of foresight -- a sense of where new riches lie. So radical innovation is always one part fortuity and one part clearheaded vision. [first-line bold by author] [2002] p.23

For the first time in history we can work backward from our imagination rather than forward from our past.

In the long term the most important question for a company is not what you are but what you are becoming.

When a politician bends the truth or a CEO breaks a promise, trust takes a beating.

During the ten years I lived in the U.K., I frequently attended an Anglican church just outside of London. I enjoyed the energetic singing and the thoughtful homilies. And yet, I found it easy to be a pew warmer, a consumer, a back row critic.

The fact is, society is made more hospitable by every individual who acts as if 'do unto others' really was a rule.