The real damper on employee engagement is the soggy, cold blanket of centralized authority. In most companies, power cascades downwards from the CEO. Not only are employees disenfranchised from most policy decisions, they lack even the power to rebel against egocentric and tyrannical supervisors.
Gary HamelNever before has the gap between what we can imagine and what we can accomplish been smaller.
Gary HamelI don't know whether the universe contains any evidence of intelligent design, but I can assure you that thousands of everyday products do not.
Gary Hamel