Innovation is the fuel for growth. When a company runs out of innovation, it runs out of growth.

We owe our existence to innovation. Our species exists thanks to four billion years of genetic innovation.

Over the centuries, religion has become institutionalized, and in the process encrusted with elaborate hierarchies, top-heavy bureaucracies, highly specialized roles and reflexive routines.

Perseverance may be just as important as speed in the battle for the future.

It's important to remember that innovators in business don't always get a platform.

Trust is not simply a matter of truthfulness, or even constancy. It is also a matter of amity and goodwill. We trust those who have our best interests at heart, and mistrust those who seem deaf to our concerns.

Truth be told, there are lots of companies that provide exemplary phone support. DirecTV, Virgin America and Apple are a few that regularly exceed my expectations.